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Client data destruction standards in the UK – What do businesses need to know?

Updated on 14 December 2023

When it comes to client data destruction, businesses in the UK have a lot of regulation to adhere to. The good news is that there are multiple organisations who set standards and provide certification, so it’s relatively easy for businesses to find a partner they can trust.

In this article we’ll take a look at who these regulators are and what their standards entail. We’ll also discuss the importance of client data destruction standards and why it’s critical for businesses to protect their client information.

Importance of client data destruction standards

As businesses increasingly move online, data has become one of their most valuable assets. client data can include anything from financial information and health records to contact details and personal preferences. This data is used to improve customer service, target marketing efforts, and make strategic decisions about the future of the business. In short, it’s essential for businesses to protect their client data and ensure that it’s properly destroyed when no longer needed.

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  • Powerful and easy to use
  • HMRC & RTI compliant
  • Used by payroll pros
Pipedrive logo The CRM platform to grow your business
  • Great for entrepreneurs
  • Powerful data analytics
  • Manage sales and data
Wix logo Powerful web builder and advanced business tools
  • Great for startups
  • Powerful web page builder
  • E-commerce available
Planable logo Supercharged content planning
  • Great for marketing
  • Better than lists or sheets
  • Manage social media
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  • Launch your website fast
  • Powerful data intuitive
  • No coding skills needed
What is data destruction?
Data destruction is the process of permanently deleting data from a storage device, making it unrecoverable. This is important for businesses because client data is sensitive and confidential, and if it falls into the wrong hands it could be used to exploit them.

There are many ways to destroy data, including physical destruction by shredding, degaussing, and data erasure.

  • Physical destruction is the most secure method and is done by shredding a hard drive, as it renders the data unrecoverable even if the storage device is recovered
  • Degaussing uses a strong magnetic field to erase data
  • Data erasure overwrites the data multiple times so that it cannot be recovered

Client data destruction standards

Client data destruction is governed by The National Cyber Security Centre (NCSC), the Centre for the Protection of National Infrastructure (CPNI), and the Information Commissioners Office

There are several different organisations who regulate client data destruction in the UK, each with their own standards and certification process.

National Cyber Security Centre (NCSC)

The NCSC is an organisation in the UK that regulates client data destruction. They have a number of standards that companies must meet in order to be certified, they are independently audited, and they are one of the most respected organisations in this field.

Centre for the Protection of National Infrastructure (CPNI)

The CPNI standard is intended to be applied to sensitive items assigned a government security classification (defined by the UK Cabinet Office) of SECRET or TOP SECRET; or equivalent classification as determined by the item owner, however the tools and techniques described may also be appropriate for the secure destruction of items assigned a lower level of classification. End users are therefore advised to carry out their own risk assessment if mobile destruction services are to be used for destruction of media other than ‘official’ documents.

Assured Service (Sanitisation) Scheme (CAS-S)

CAS-S is a UK government scheme that certifies companies who meet their standards for client data destruction. In order to become accredited by CAS-S, a company must first meet the standards set by the organisation.

Once a company has met these standards, they can apply for accreditation from CAS-S. Accreditation from CAS-S gives businesses peace of mind that their client data will be destroyed securely and correctly.

Asset Disposal and Information Security Alliance (ADISA)

ADISA is a UK organisation that certifies companies who meet their standards for client data destruction. It has spent over 10 years promoting best practice for data sanitisation and data protection working with organisations across the globe.

As a certification body, ADISA offers independent validation of compliance to our own standards to help organisations have confidence in their suppliers or in their own business process.

Information Commissioners Office (ICO)

The ICO is a UK organisation that regulates client data destruction. Their role is to uphold information rights in the public interest. They provide regulations that companies must follow in order to be certified, and they are the most important organisation in the UK.

The standards they set are designed to protect people’s information rights, and to make sure that client data is destroyed securely and correctly.

Use a company that has a certification

When choosing a company to destroy your client data, it’s important to use a company that has a certification from one of these bodies. This will give you peace of mind that your data is being destroyed securely and correctly.

FAQs about client data destruction standards

What are client data destruction standards?

Client data destruction standards are the standards that companies must meet in order to be certified by an organisation.

Who regulates client data destruction in the UK?

The National Cyber Security Centre (NCSC), the Centre for the Protection of National Infrastructure (CPNI), and the Information Commissioners Office (ICO) all regulate client data destruction in the UK.

What are the different types of client data destruction?

The different types of client data destruction include physical destruction, degaussing, and data erasure.

Why is client data destruction important?

Client data destruction is important because it ensures that client data is destroyed securely and correctly. This is crucial for businesses, as client data is often sensitive and can contain confidential information. By using a company that has a certification from one of the bodies mentioned above, businesses can be sure that their client data will be destroyed in a safe and secure manner.

How do I choose a company to destroy my client data?

When choosing a company to destroy your client data, it’s important to use a company that has a certification from one of the UK organisations. This will give you peace of mind that your data is being destroyed securely and correctly.

What are the consequences of not destroying client data correctly?

If client data is not destroyed correctly, it could lead to a data breach. This could have serious consequences for both the company and the client, including financial penalties, damage to reputation, and legal action.

Reviewed by , Managing Director

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