If you are looking for a franking machine, then you may have come across the name Pitney Bowes. They are one of the biggest manufacturers of postage meters in the world, and they offer a range of models to suit low, medium and high volume postage needs.
In this article, we will take a look at Pitney Bowes’ range of franking machines and compare them with other leading brands. We will also provide an overview of Pitney Bowes’ products and services, as well as answer some frequently asked questions about their machines.
What is Pitney Bowes?
Pitney Bowes is a global technology company founded in 1920. They provide a wide range of products and services related to postal, shipping, printing and ecommerce solutions. Their franking machines are used by businesses around the world to accurately weigh, meter and print postage onto envelopes or parcels.
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Do Pitney Bowes make the best franking machines?
Pitney Bowes have a strong reputation for quality and reliability when it comes to their franking machines. Their range of products are designed to make mail processing quicker and more efficient, while still delivering accurate postage rates.
They also offer advanced features such as automatic weighing, real-time rate updates and integrated tracking systems. This makes them a great option for businesses who need high-volume postage solutions.
| Who uses Pitney Bowes? |
|---|
| Pitney Bowes’ franking machines are used by a wide range of businesses, from small to large. They are popular in the corporate and retail sectors, as well as mail order companies, charities and government departments. |
List of Pitney Bowes postage meters with specification data
Pitney Bowes offer a wide range of models to suit different needs. Here is an overview of the current range, including details on the different specifications and volumes each model can handle:
Best for low volume – SendPro Mailstation
For low volume postage needs, the SendPro Mailstation series is recommended for up to 20 mail items per day. It comes with many features such as an auto-feeder and built-in scales for accurate weighing.
Best for mid-high volume – DM400M Series
This mid-range model is ideal for medium volume postage needs and can process up to 300 letters per day. It has a large LCD touch screen for easy operation and offers advanced features such as integrated tracking and accounting systems.
Best for high and industrial volumes – SendPro P-series
The top-of-the-line model in Pitney Bowes’ range, the SendPro P-series is perfect for high volume postage requirements. It is recommended for minimum usage of 1000 mail items per day, and comes with a range of additional features such as dual-sided printing, integrated software and more.
How much do Pitney Bowes franking machines cost?
The cost of a Pitney Bowes postage meter depends on the model you choose and any additional features you may need. Generally speaking, their models range from around £500 to over £10,000, with the higher end models offering more advanced features.
See our separate guide to cost of franking machines.
Do Pitney Bowes franking machines require special software?
No, Pitney Bowes franking machines do not require any special software and can be used with a standard Windows or Mac computer. They are also compatible with major mailroom systems such as PostBase and DMX.
Where to get a Pitney Bowes franking machine
Pitney Bowes postage machines can be purchased directly from their website or from authorised resellers. They also offer leasing options for those who would prefer to spread out the cost of the machine over time.
| What is a Pitney Bowes postage meter? |
|---|
| It is another name for a franking machine. A Pitney Bowes postage meter is an electronic device that is used to accurately weigh and print postage onto envelopes or parcels. It allows businesses to save time and money on mailing costs. |
Additional purchase requirements
In addition to the franking machine, you may need to purchase additional supplies such as postage labels, ink cartridges and weighing trays. Depending on the model you choose, you may also need an external printer or labeler.
Other products and services from Pitney Bowes
Pitney Bowes offer a wide range of products and services related to postal, shipping, printing and ecommerce solutions. These include:
- Postage meters
- Mailing systems
- Document management systems
- Labels
- Ink cartridges
They also provide support services such as software installation, customer helpdesk and online training.
What features should I look for in a Pitney Bowes franking machine?
There are many features to consider when looking for a Pitney Bowes franking machine.
Some of the most important features include an LCD screen, the ability to accept credit cards, access to multiple postage rates and accounts, compatibility with accounting software, automatic weighing and sorting capabilities, support for multiple languages, and the ability to print on letters, parcels and postcards.
Other features such as Wi-Fi or Ethernet connections can also be beneficial depending on your needs. Ultimately you should look for a franking machine that provides all the features you need to meet your requirements.
How to choose a Pitney Bowes franking machine – step by step guide
How to get a Pitney Bowes franking machine
- Identify your volume requirements
Determine how many letters you will be sending each day and choose a model that is suitable for your needs
- Consider additional features
Make sure to consider any extra features you may need such as dual-sided printing, tracking systems or data integration capabilities
- Compare pricing
Compare the prices of different models and choose one that fits your budget
- Read reviews
Research customer reviews to see what other people are saying about the model you are considering
- Ask questions
If you have any queries, contact Pitney Bowes directly or speak to an authorised reseller for more information
How to use a Pitney Bowes postage machine
- Load the franking machine with postage labels or ink cartridges as required.
- Place your letter onto the weighing tray and enter its weight into the machine. The postage fee will be calculated automatically.
- Select any additional features you require such as tracking, special services or a different type of printing. Once complete, press ‘Print’.
- The machine will now print the required amount of postage onto your envelope or parcel.
- For parcels, you may need to also apply a barcode label which can be supplied by Pitney Bowes.
- Finally, affix the postage and send your mail off!
FAQ
Pitney Bowes is a global technology company specialising in postage, shipping and ecommerce solutions. They manufacture and sell franking machines, mailing systems, document management systems and other related products.
Pitney Bowes are known for their quality and reliability when it comes to franking machines. They offer a wide range of models suitable for all types of businesses, from small offices to large mailrooms.
Delivery times can vary depending on your location, however orders placed within the UK usually arrive within 2-3 business days. If you require any assistance or have any questions about delivery, please contact Pitney Bowes directly.
The P700 series from Pitney Bowes is ideal for low volume needs. It offers all the basic functions you need and its small size makes it perfect for smaller businesses.
The cost of a Pitney Bowes postage meter depends on the model you choose and any additional features you may need. Generally speaking, their models range from around £500 to over £10,000, with the higher end models offering more advanced features.
You can purchase a Pitney Bowes postage meter directly from their website or from authorised resellers. They also offer leasing options for those who would prefer to spread out the cost of the machine over time.
Yes, there are a number of other brands that offer high quality postage meters. Some popular options include Neopost, Francotyp-Postalia (FP Mailing Solutions) and Hasler. It’s important to compare features, costs and customer reviews before making a decision.
If you no longer need a Pitney Bowes postage meter, you can contact the company and ask for a lease cancellation. They will usually require an early termination fee and may also charge for any services that were provided during the lease period. You can discuss this further with Pitney Bowes directly.
If your Pitney Bowes postage meter is out of ink, you can purchase a replacement waste ink tank from their website. The installation process is generally straightforward and can be done by following the instructions included with the product. If you encounter any difficulties, please contact Pitney Bowes for assistance.
Changing the date on your Pitney Bowes mailing system is relatively straightforward. You will need to access the settings menu and look for the ‘date’ option. From here you can set a new date, save it and then restart your machine. If you encounter any difficulties, please contact Pitney Bowes or an authorised reseller for assistance.
Refilling Pitney Bowes ink cartridges is a simple process. You will need to purchase a suitable refill kit, which contains the necessary tools and instructions for refilling your cartridge. Once you have done this, you can then insert the new ink into the cartridge and replace it in your machine. If you encounter any difficulties, please contact Pitney Bowes.
Changing the ink cartridge in a Pitney Bowes postage meter is relatively straightforward. You will need to access the settings menu and look for the ‘ink’ option. From here, you can remove the old cartridge and insert the new one. If you encounter any difficulties, please contact Pitney Bowes or an authorised reseller for assistance.
Changing the address on your Pitney Bowes franking machine is a simple process. First, you will need to contact the customer service department of your local Pitney Bowes dealer. They can provide you with instructions and help guide you through the process. Once you have obtained the necessary information, simply follow the steps outlined in your user manual to change the address on your franking machine. Be sure to include the full and correct address information, as this will ensure that all mailings are delivered correctly. If you have any questions, always feel free to contact customer service for assistance.
Pitney Bowes franking machines are topped up with Postage Impression Credits (PIC) in order to pay for postage. PIC can be purchased online or over the phone from Pitney Bowes, and then loaded onto the machine either by connecting it to a computer via a USB cable, or by entering codes into the machine’s keypad. Re-loading of credit is easy, and the machine will display an alert when it needs more PIC. Alternatively you can set up a direct debit for automatic top-ups. It is also possible to link your franking machine to a Pitney Bowes account, allowing for convenient online management of your postage balance.
Connecting your Pitney Bowes franking machine to a computer is simple as long as you have the necessary cables and drivers. First, make sure that both the printer and the computer are switched off before connecting them using a USB cable. Then open up the control panel on your computer, navigate to ‘Printers & Scanners’ and look for your Pitney Bowes printer. Select it and hit the ‘Connect’ button to complete the connection process. Once you have done this, you can then start using your franking machine with your computer.
Updating your Pitn ey Bowes franking machine is essential to ensure that you are using the most up-to-date technology and staying compliant with the latest regulations. To update your franking machine, simply log in to your account on the Pitney Bowes website or use their mobile app. From there, you’ll be able to access the updates and download them onto your machine. If you prefer, you can also contact Pitney Bowes directly for assistance in updating your device. It’s important to keep up with the latest updates to ensure that you get the maximum benefit from your franking machine.
Pitney Bowes franking machines are designed for long-term use and can last up to ten years with proper maintenance. To get the most out of your device, it is important to keep an eye on its performance and take measures such as regular cleaning and replacing worn parts in order to ensure that it remains in good condition. It is also advisable to update the machine’s software regularly, as this will help keep it running smoothly and efficiently. If you take good care of your franking machine, it should last a long time.
Connecting your Pitney Bowes franking machine to a wireless network is easy and convenient. First, you will need to make sure that the correct drivers are installed on your computer before connecting the printer to your router. Once this is done, simply open up the control panel on your computer and locate your newly connected device under ‘Printers & Scanners’. From there, you can set up the printer to your network and start using it wirelessly.
Cleaning the printhead on your Pitney Bowes franking machine is essential to maintain quality and performance. To clean the printhead, you will need to open up the printer cover and locate the removable ink cartridge. Once you have found this, use a damp cloth or cotton swab to gently wipe away any dirt or debris that may have accumulated on the printhead. Make sure to be careful not to damage any of the delicate components on the printer while doing this. Once you have finished cleaning, reinsert the ink cartridge and close up the cover before turning the machine back on.
Conclusion
Pitney Bowes franking machines provide a reliable and cost-effective way to send letters and parcels. They offer machines for low, medium and high volume needs that can be customised with additional features such as tracking systems or data integration capabilities. With competitive prices, helpful customer service and a wide range of products and services, Pitney Bowes are a great choice for businesses of any size.
By researching the different models available and comparing features, costs and customer reviews, you can find the right franking machine to meet your needs. With the right machine and a little bit of research, you can make sure that your mail is sent quickly, cost-effectively and securely.
If you have any questions about Pitney Bowes franking machines or their other products and services, contact them directly through their website or speak to an authorised reseller for more information.